Refund policy

At Tiny Trends, we carefully check and pack every order before dispatch. We want you to receive your products in excellent condition and have a smooth shopping experience.

1. Return & Exchange Period

We accept return or exchange requests within 7 days of delivery.

To be eligible:

  • The product must be unused and in its original condition.
  • The product must be returned with its original packaging.
  • The product must not be damaged, washed, altered, or misused.
  • You must provide your order number or proof of purchase.

2. Damaged, Defective or Wrong Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please send us:

  • Your order number
  • Clear photos of the product
  • A clear photo/video showing the issue
  • Photos of the packaging, if it was damaged

After reviewing your request, Tiny Trends may offer a replacement, exchange, or refund, depending on the situation.

3. Change of Mind

If you simply change your mind about a product, you may request a return within the applicable 7-day period, provided the product is unused and in its original condition.

Return delivery charges for change-of-mind returns will be the customer's responsibility.

4. Non-Returnable Products

We do not accept returns for:

  • Used products
  • Products damaged through misuse or mishandling
  • Products without their original packaging
  • Items returned after the 7-day return period
  • Products that have been altered or modified
  • Personalized/custom-made products, if applicable

5. Refunds

Once your returned product is received and inspected, we will inform you whether your refund has been approved.

For Cash on Delivery (COD) orders, an approved refund may be processed through a suitable refund method agreed upon with the customer.

For prepaid orders, refunds will generally be made through the original payment method where possible.

Delivery charges are non-refundable unless the return is due to an error, defect, or damage caused by Tiny Trends.

6. Return Shipping

If you received a wrong, defective, or damaged product due to our mistake, Tiny Trends will arrange or cover the applicable return shipping cost.

For change-of-mind returns, the customer is responsible for the applicable return shipping cost.

7. Product Inspection

All returned products are inspected before a return, exchange, or refund is approved.

If a returned item does not meet our return conditions, the return may be rejected and the item may be sent back to the customer.

8. How to Request a Return

To request a return or exchange, contact Tiny Trends within the applicable return period.

Please provide:

Order Number:
Product Name:
Reason for Return:
Photos/Videos: Where applicable

Please do not send a product back without contacting us first.

9. Contact Us

For questions regarding returns, exchanges, or refunds, please contact Tiny Trends through our Contact Us page.

Tiny Trends
Trendy finds for everyday living.