Shipping policy

At Tiny Trends, we work to process and deliver your orders as quickly and safely as possible. Please review the following information before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after they are placed.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or high-demand periods, processing may take slightly longer.

2. Delivery Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery times are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Remote or difficult-to-reach locations
Incorrect or incomplete delivery information
Unforeseen circumstances

3. Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated before order confirmation, where applicable.

Shipping charges may vary depending on the order, delivery location, weight, or current promotions.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) where available.

For COD orders:

Please provide a valid phone number and complete delivery address.
You may be contacted to confirm your order.
Please ensure someone is available to receive and pay for the order.
Customers should not place orders they do not intend to receive.

Repeatedly refusing or failing to receive COD orders may result in restrictions on future COD purchases.

5. Order Tracking

If tracking information is available for your order, it may be shared with you once your order has been dispatched.

You can use the provided tracking information to check the status of your shipment.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery details at checkout.

If an order has already been dispatched and the address or contact information provided is incorrect, any additional delivery or re-shipping charges may be the customer's responsibility.

Please contact us as soon as possible if you notice an error in your delivery information.

7. Delayed or Lost Orders

If your order is significantly delayed or appears to be lost in transit, please contact Tiny Trends so we can assist you in checking the shipment with the courier.

Once an order has been handed over to the courier, delivery times may be outside our direct control.

8. Damaged Packages

If your package arrives visibly damaged, please take photos or videos of the package and product before using the item and contact us as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.